Privacy Policy
Last updated: January 1, 2024
1. Information We Collect
We collect information you provide directly, including your name, email address, phone number, and any messages you send through our contact forms or AI assistant.
- Contact Information: Name, email, phone number when you submit forms or interact with our assistant.
- Conversation Data: Transcripts of your interactions with our AI assistant to improve service quality.
- Usage Data: Pages visited, features used, and interaction patterns collected through analytics.
- Device Information: Browser type, operating system, and IP address for security and optimization.
2. How We Use Your Information
We use collected information to:
- Respond to your inquiries and provide requested services
- Schedule and manage consultations
- Improve our AI assistant and website experience
- Send relevant communications (with your consent)
- Comply with legal obligations
3. Data Sharing
We do not sell your personal information. We may share data with trusted service providers (e.g., OpenAI for AI assistant functionality, Calendly for scheduling, Google for email services) who process data on our behalf under strict contractual obligations.
4. Data Security
We implement industry-standard security measures including encryption at rest and in transit, access controls, and regular security audits to protect your information.
5. Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of marketing communications
- Data portability
6. Cookies
We use essential cookies for website functionality (e.g., admin session authentication). We also use Google Analytics 4 cookies (such as _ga and _ga_*) to understand usage patterns and improve our services.
Analytics cookies are only set after you provide explicit consent via the cookie banner displayed on your first visit. You can withdraw consent at any time by clearing your browser cookies and revisiting the site, or by adjusting your browser settings to block third-party cookies.
7. Contact Us
For privacy-related inquiries, contact us at privacy@syskriti.com.